Help - UnitedHealthcare (2025)

Medical Plan:
Network Name:
Choice Plus
Member ID:
Member ID:
Group Number:

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CONTACT US

FOR EMERGENCY HELP, DIAL 911

Member Services- Phone

Call Us

8 am - 8 pm Wed; 8 am - 5 pm all other weekdays; 8 am - 5 pm first Sat/Sun of month EST

8 am - 8 pm Wed; 8 am - 5 pm all other weekdays EST

Phone: {{MemSupportPhn}} TTY users, call 711

Call Us

24 hours a day, 7 days a week

Phone: 1-800-941-4647 TTY users, call 711

Click the chat icon to talk to a live advocate 24/7. Ask for further help by requesting a phone call.

In the U.S. or Canada

Call toll-free at , or direct dial at .

Outside the U.S. or Canada

Call the AT&T Direct Access Code for the country from which you are calling followed by or

For further instructions about Direct Access Codes, view the FAQ below.

Member Services- Phone

Call Us

8 am - 8 pm Wed; 8 am - 5 pm all other weekdays; 8 am - 5 pm first Sat/Sun of month EST

8 am - 8 pm Wed; 8 am - 5 pm all other weekdays EST

Phone: {{MemSupportPhn}} TTY users, call 711

We'll Call You

Give us your phone number and we'll give you a call. Supported in English only.

In the U.S. or Canada

Call toll-free at , or direct dial at .

Outside the U.S. or Canada

Call the AT&T Direct Access Code for the country from which you are calling followed by or

For further instructions about Direct Access Codes, view the FAQ below.

Member Services- Online

Ask A Question

Send a secure message and we we'll respond within two business days.

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Send a secure message and we we'll respond within two business days.

Chat Now Chat Now

24 hours a day, 7 days a week. Supported in English only.

Email us Email us Email us Email us

Send us a secure message and we'll respond within two days.

Website Assistance

1-877-844-4999/TTY:711

Monday - Friday, 8 am - 10 pm EST

Call us with any website or technical questions or issues.

1-877-844-4999

24 hours a day, 7 days a week.

Call us with any website or technical questions or issues.

1-877-542-9239 TTY Users, Call 711

Monday - Friday, 8 am - 8 pm EST

Call us with any website or technical questions or issues.

Email us

Send us a secure message and we'll respond within two days.

Website Assistance

1-877-844-4999/TTY:711

Monday - Friday, 8 am - 10 pm EST

Call us with any website or technical questions or issues.

1-877-844-4999

24 hours a day, 7 days a week.

Call us with any website or technical questions or issues.

1-877-542-9239 TTY Users, Call 711

Monday - Friday, 8 am - 8 pm EST

Call us with any website or technical questions or issues.

Ask a Nurse

Registered nurses are available 24/7 to answer your health questions. Dial 911 if you have a medical emergency. {{nurseLine}} | Chat now

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